Shipping policy
Last Updated: June 2026
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
- United States: 3–7 business days
- Canada: 5–10 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on the destination and selected shipping method.
We may occasionally offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Please allow up to 24–48 hours for tracking information to become available.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.
Lost or Delayed Shipments
We are not responsible for delays caused by shipping carriers, customs clearance procedures, or circumstances beyond our control.
If your package appears lost, please contact us and we will assist in working with the carrier to locate it.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.
We will review the issue and work toward an appropriate resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: shopteam.support@gmail.com